You are here, it means you must be wondering about why I got a 9.99 charge from DoorDash. Well, there are several reasons behind it. If you are new to this term
“DoorDash” beginning in San Francisco then it is very simple to understand.
DoorDash is an online food ordering and delivery platform in San Francisco. And it does charge different feeds from its customers to deliver the food they have ordered.
Here is a complete answer to your question: why is DoorDash charging me $9.99?
What Is a $9.99 Charge From DoorDash?
$9.99 is charged if a customer applies for the DashPass. This is a subscription fee for the unique program. You can get all your orders with a $0 delivery fee and less service fees comparatively ( if you are a subscriber) on ordering >$12 from DashPass-eligible restaurant.
This $9.99 is monthly charged for the services mentioned above.
Well, you can cancel the subscription anytime you want. There are no strings attached to it.
Reasons Behind Why DoorDash Is Charging You $9.99?
In case you have availed the services then it is quite normal that you will be charged this fee. This is generally done to get the food orders with 0 delivery cost as I mentioned above.
However, if you didn’t apply for the subscription then there are multiple reasons behind your question “Why does doordash keep charging me 9.99?”
There is something you need to know here. In case if you have taken the subscription plan once for a month then it will get renewed again for the next month automatically. Here DoorDash will not inform you or send you some sort of notification for the same.
This generally will happen if you forget to cancel your plan (if you want to) for the next month. You will be charged a subscription fee of $9.99 on its own.
The same case applies even if you have opted for the free trial plan. The moment your trial ends, this fee will be charged to you. Here it doesn’t matter whether you have ordered something from DoorDash or not!
Not Signed Up, Still Charged With A $9.99 Subscription Fee
You may be charged a $9.99 subscription fee even without signing up for the application. Then you need to contact the DoorDash support automatically.
Generally, if you have used DoorDash before and signed up before then it is normal. However, if it is completely new then it could be a bug or a technical error. Hence, you need to immediately contact the support team.
This is because there are several backstories behind it. Your account might be hijacked by someone. As per the research, several people keep getting charged twice and the reasons were this when tackled.
In the case of a friend or family member using your DoorDash account and placing an order with it then it is okay. You can talk to them and get it resolved. However, if it is a fraudster then you need to take the step on the spot. Because now they have access to your bank account details.
These are the common reasons why you might be getting charged $9.99 without your consent! It is important and you need to take the step for the same on the spot.
What To Do If DoorDash Charged Me $9.99?
The reasons are two as I mentioned above. Now what you need to do to get this resolved is as follows:
Not Used The Delivery Service
It is a common clause. You are expected to use your Dash Pass membership when you are charged a $9.99 fee as a subscription. Now you can avail the refund for the same. But this is only possible if you have not used their services. Unfortunately, if you’ve already made it, you might have to give up on the prospect of receiving a refund.
Last but not least, do note that there is often no return policy in your case if you have knowingly subscribed to the service and don’t want to use it again.
Report On The Spot
Stop worrying about “why does doordash keep charging me 9.99” and get on to your feet. Now if you are charged with the fee, it is your time to get your refund because you haven’t used their service.
The time you will contact DoorDash support will determine the probability of you getting the refund. Hence call them as soon as possible once you see you are being charged.
It will help the DoorDash support team know early that it was done by someone else or by mistake and you (the real account holder) are not interested in renewing the subscription. In this case, you will most probably get your refund.
If you are someone from two aforementioned standards, contact with the following:
- Fill out the contact form on their support website
- The live chat function on the app is recommended because you’ll probably get a quicker answer there.
Once you have a chat or fill the form, the DoorDash support team will do their investigation. And if everything seems right then you will get your refund as soon as possible.
Want To Go Forth With The DoorDash Subscription?
Yes, someone else tried to get the subscription from your account. But if you want to take it and get some benefit from it then you can absolutely do that!
Just keep the DoorDash subscription for a month and you will get access to different benefits.
For the most part, the subscription is worthwhile, however it depends on a few variables.
Dash Pass is not the best option for you if you only order Doordash when you’re not at home and perhaps make fewer than 2 orders each month. This is something you need to consider.
Registering for the Dash Pass makes sense if you don’t know how to cook and rely on Doordash and food delivery services for your regular meals. Here you will benefit from the plan. It all depends on how much DoorDash you eat each month after doing your checks.
Cancel Your DoorDash $9.99 Subscription Plan
If you decide not to go forth with the DoorDash subscription plan then cancel your subscription on the spot. This is how you can do that:
Step 1: Just install the DoorDash app and open it.
Step 2: Go on the account icon. This is available on the left top of the mobile screen.
Step 3: Click on “Manage DashPass”.
Step 4: Now choose “End Subscription”.
Step 5: Confirm the same.
You can also delete your DoorDash account if you don’t want DoorDash at all.
Step 1: Using your web browser, go to DoorDash. To get started, go to DoorDash’s website.
Step 2: You must sign in to DoorDash in order to remove your account.
Step 3: Check out the menu icon.
Step 4: Select “Account”
Step 5: Select the icon for managing your account.
Step 6: Get rid of your DoorDash account there only.
You can go more safely with one more option. That is, remove your card details from the DoorDash app.
Step 1: On the Account tab, click.
Step 2: Choosing “Payment Cards”
Step 3: Click “Add a Card” to add or remove a card.
Step 4: On the card, swipe left and choose “Delete”.
Along with the same, you can cancel your payment method from the app. Open DoorDash in your device and select “Settings.” Edit Payment Information. You can find it by clicking “Payment Methods” after that. Then click Confirm Deletion after selecting Delete Card or Account.
Conclusion
We have seen people getting worried with “Why did I get charged 9.99 from doordash?”
Well, like you saw there are a number of reasons with which you will be charged. However if in any case, you want to cancel your subscription plan and get a refund then contact the DoorDash support team on the spot. It will help you to get what you have been charged!
FAQs
- Can I get a refund for my DashPass?
DashPass refunds are possible. If you quit within the first 48 hours of paying for your subscription. You are eligible for a full refund of your DashPass membership price if you have a free trial or promotional subscription. Otherwise, until DoorDash cancels your membership, you are not eligible for a refund for your DashPass.
- Why am I unable to revoke my DashPass?
You can call DashPass at 855-431-0459 if you can’t cancel your membership using the instructions above. If not, you can talk to them via their website.
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